INTRODUCTION AND PURPOSE

Welcome to RAQADocs (“we,” “our,” or “us”). These Terms of Use and Services (“Terms”) govern User’s (“you,” or “your”) use of our website raqadocs.com (the “Website”), consulting services, documentation services, and all other services offered by RAQADocs (collectively, “Services”). BY ACCESSING OR USING ANY OF OUR SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. THE PURPOSE OF THESE TERMS IS TO SET FORTH THE LEGAL TERMS AND CONDITIONS THAT APPLY TO YOUR USE OF OUR SERVICES.
RAQADocs provides Users with access to a wide range of services including documentation and information services, consulting services, website services, and other professional services as detailed in these Terms. By using our Services, you acknowledge that you have read, understood, and agree to be legally bound by these Terms and any future amendments and additions to them as published from time to time on our website.

PART A: WEBSITE TERMS OF SERVICE

1. Use of Website and Website Services
This Part A governs your use of the Website and any corresponding digital services (collectively “Website Services”) provided by RAQADocs to you. By accessing, browsing, or using the Website and Website Services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, you should not visit the Website or use the Website Services.

The Website Services are intended for Users who are at least 18 years of age. Users under the age of 18 are prohibited from using the Website Services. RAQADocs does not knowingly collect information from minors under 18.
RAQADocs reserves the right to modify, suspend, or discontinue the Website Services, or any part thereof, with or without notice, at any time and for any reason. RAQADocs shall not be liable to User or any third party for any modification, suspension, or discontinuance of the Website Services.

User agrees to use the Website Services only for lawful purposes and in a manner that does not infringe the rights of or restrict or inhibit the use and enjoyment of the Website or the Website Services by, any third party. This includes, but is not limited to, refraining from:
– Posting or transmitting any unlawful, threatening, abusive, libelous, defamatory, obscene, pornographic, or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability;
– Using the Website Services to impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
– Interfering with or disrupting the Website Services or servers or networks connected to the Website Services, or disobeying any requirements, procedures, policies, or regulations of networks connected to the Website Services;
– Collecting or storing personal data about other Users of the Website without their express consent.

RAQADocs reserves the right to terminate or restrict your access to the Website and the Website Services if, in its sole discretion, your conduct is deemed to be in violation of these terms and conditions, or harmful to others, or RAQADocs.

2. Prohibited Activities
In using the Website Services provided by RAQADocs, you agree not to engage in any activity that would constitute a violation of any laws, regulations, or the terms of these Terms of Service. Specifically, you agree not to sell or redistribute any products or Services provided by RAQADocs without express written permission from RAQADocs. This prohibition includes, but is not limited to, the unauthorized copying, distribution, or modification of any materials provided to you as part of the Services.

3. Guarantees
RAQADocs does not guarantee or warrant the accuracy, reliability, completeness, or timeliness of the content on its Website. While we strive to maintain high standards of accuracy and completeness, the content is provided on an “as is” and “as available” basis. While every effort is made to ensure the accuracy of the information presented, RAQADocs acknowledges that the content may contain errors or inaccuracies and does not guarantee that the Website will always be available or that its content will be updated. EXCEPT AS PROHIBITED BY APPLICABLE LAW, RAQADOCS EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.

RAQADocs shall not be liable for any reliance by User on the information obtained through Website Services. Users are responsible for verifying any information before relying on it. RAQADocs also does not guarantee that the Website Services or their content will meet User’s requirements or that the use of Website Services will be uninterrupted, timely, secure, or error-free.

RAQADocs makes no representations or warranties about the suitability, reliability, availability, timeliness, or accuracy of Website Services for any purpose.

4. License to Use Website
RAQADocs grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Website and Website Services solely for your personal or business use in accordance with these Terms. This license does not include any right to: (a) resell or make commercial use of the Website or Website Services; (b) collect and use any product listings, descriptions, or prices; (c) make derivative use of the Website or Website Services; or (d) use any data mining, robots, or similar data gathering and extraction tools.

All content on the Website, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of RAQADocs or its content suppliers and is protected by United States and international copyright laws. You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit any portion of the Website, use of the Website Services, or access to the Website without express written permission from RAQADocs.

Any unauthorized use terminates the permission or license granted by RAQADocs. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the Website so long as the link does not portray RAQADocs or its Services in a false, misleading, derogatory, or otherwise offensive matter.

5. Third-Party Services & Integrations
The Services may contain links to, or references for, websites, products, or services operated by third parties (“Third-Party Services”). We do not control and are not responsible for Third-Party Services. Links are provided solely as a convenience and do not constitute an endorsement, sponsorship, or affiliation. Third-Party Services are operated by independent providers under their own terms and privacy policies. Your use of any Third-Party Service is solely between you and the applicable provider. We make no representations regarding the availability, accuracy, functionality, or security of any Third-Party Service.

6. Privacy Policy (Incorporated by Reference)
Your use of the Services is subject to our Privacy Policy, which explains how we collect, use, disclose, and safeguard information. The Privacy Policy is incorporated into these Terms by reference. If these Terms conflict with the Privacy Policy as to data handling, the Privacy Policy controls with respect to Personal Data.

7. Electronic Communication Consent
By using the Services, or providing contact information, you consent to receive all notices, disclosures, agreements, invoices, statements, updates, and other communications from us (“Communications”) electronically, including by email, in-app messages, dashboard notifications, website postings, and (if you opt in) SMS or push notifications. You also consent to the use of electronic signatures and electronic records in connection with the Services and any transactions with us.

PART B: CONSULTING SERVICE TERMS

8. Consulting Services

This Part B governs any consulting services (“Consulting Services”) provided by RAQADocs (acting as “Consultant”) to you (the “Client”). The following terms apply specifically to all Consulting Service engagements:
– Consulting Services provided will be primarily remote, unless otherwise specified in a separate executed Statement of Work (“SOW”).
– Any SOW will detail the scope of services, deliverables, timelines, and any other specifics relevant to the services to be provided.
– Clients may contact Consultants directly through the “Contact Us” form to submit inquiries about consulting, remote auditing, administrative support, short-term or long-term project support, or other types of Consulting Services. Consultants will evaluate and consider such opportunities based on their availability, expertise, and resource capacity.
– Upon acceptance of an SOW, both parties will be bound by the terms outlined in the SOW, in addition to the terms set forth in these Terms.
– All Consulting Services will be conducted in accordance with the highest professional standards.

This Part B does not guarantee the availability of Consulting Services to Clients and is subject to change based on RAQADocs’s discretion and operational capabilities.

PART C: GENERAL PROVISIONS (APPLICABLE TO ALL SERVICES)

9. Refund and Returns Policy

This Refund and Returns Policy outlines the terms under which refunds and returns are handled by RAQADocs for all Services, including digital products obtained through Website Services, digital deliverables, and Consulting Services. Given the nature of digital products and services, and the immediate value provided upon delivery, RAQADocs does not offer refunds or accept returns once a digital product has been purchased and delivered or consulting services have commenced, except where explicitly required by applicable law. This policy applies regardless of User’s satisfaction with the Services or changes in User’s business circumstances. By purchasing or receiving any Services from RAQADocs, you acknowledge and agree to these Terms. This refund policy does not limit any rights Users may have under applicable consumer protection laws, including but not limited to rights under state consumer protection statutes, the FTC Act, or other applicable regulations.

10. Use of Generative AI Tools
During our provision of Services to you, RAQADocs may use generative AI (GenAI) tools to assist with performing contract and document review, conducting research, drafting documents, due diligence, consulting services, or other tasks if appropriate under the circumstances of your matter. These tools create efficiencies that enable us to provide more cost-effective Services. However, they are not a substitute for professional judgment and experience.
– When RAQADocs uses GenAI tools in connection with our Services to you, we will independently review GenAI-assisted work product for accuracy, completeness, and compliance with applicable laws, rules, and regulations.
– If RAQADocs anticipates that the use of GenAI in the performance of a task will raise significant risks or influence a significant decision in your matter, we will consult with you before using GenAI for that task.
– If you do not want RAQADocs to use GenAI tools in our provision of Services to you, you must notify us immediately in writing. RAQADocs will respect this preference, though this may affect the scope, timeline, or cost-effectiveness of the Services provided.
– Subject to any opt-out notification from you, RAQADocs retains the right to decide the specific Generative AI tools to be used and the manner of their use within the scope of the Services, unless otherwise agreed upon in the SOW.
– User is responsible for securing any necessary consents or authorizations from third parties whose data or information may be processed by Generative AI tools as part of the Services.
– Both parties agree to adhere to best practices in data security and privacy protection when using Generative AI tools.
– Intellectual property generated by Generative AI tools in the course of providing Services to User shall be governed by the same ownership principles as other deliverables under these Terms. Specifically, AI-generated content that is incorporated into deliverables created specifically for User shall be owned by User upon full payment, subject to RAQADocs’ retained rights in pre-existing methodologies, templates, and general knowledge. RAQADocs retains ownership of AI tools, prompts, and methodologies used to generate content.

11. Use of Contractors
In the provision of the Services, RAQADocs may engage independent contractor quality and regulatory experts to assist in providing services for your matter. These experts work under our direction, and RAQADocs remains fully responsible for the Services provided to you. The use of contract experts will not increase your fees. We will disclose the involvement of any contract expert if it constitutes a significant development in your matter. To effectively provide Services to you, we may share necessary confidential information with these experts, who are bound by the same confidentiality obligations as RAQADocs. RAQADocs may also, at its sole discretion, engage the services of other independent contractors, including but not limited to the use of Generative AI tools, to assist in the delivery of the Services outlined in the SOW. RAQADocs shall ensure that all contractors adhere to the same standards of quality and confidentiality as RAQADocs. User acknowledges and agrees that RAQADocs’s use of contractors does not transfer any liability or diminish RAQADocs’s obligations under these Terms. RAQADocs remains fully responsible for the performance of the Services as per the terms of the SOW and these Terms. If you have any questions or concerns about the use of contract experts or other contractors, please discuss them with us.

12. Disclaimer
RAQADocs provides Services with professional care and competence consistent with industry standards. However, RAQADocs does not guarantee specific outcomes or results from use of any Services. All Services are provided subject to the limitations set forth in these Terms. RAQADocs expressly disclaims warranties of merchantability, fitness for a particular purpose, and non-infringement, except where prohibited by applicable law. RAQADocs does not warrant that any Services will be completely error-free or will meet all of User’s specific requirements but will use commercially reasonable efforts to correct material defects brought to its attention.

RAQADocs is not a law firm and does not provide legal advice through any of its Services. All Services, including Website Services, Consulting Services, Documentation Services, templates, documents, and other deliverables, are informational and consultative in nature and should not be relied upon as substitute for legal, regulatory, or professional advice. Users remain solely and exclusively responsible for ensuring compliance with all applicable laws, regulations, and industry standards, including but not limited to FDA regulations, ISO standards, and other medical device regulatory requirements. User acknowledges that regulatory requirements are complex, frequently changing, and jurisdiction-specific, and that RAQADocs makes no representations regarding the current accuracy, completeness, or applicability of any information or deliverables to User’s specific circumstances. RAQADocs strongly recommends and requires that Users consult with qualified legal counsel and regulatory professionals before implementing any templates, processes, or recommendations, particularly for matters involving regulatory submissions or compliance determinations. User’s failure to obtain such professional advice shall not diminish User’s obligations under these Terms.

No advice or information, whether oral or written, obtained by User from RAQADocs or through any Services shall create any warranty not expressly stated in these Terms. RAQADocs’s provision of any Services does not include any assurance or warranty regarding the outcomes derived from the use of Generative AI tools incorporated into or used in conjunction with any Services. User acknowledges that the use of such tools is at their own risk and discretion.

RAQADocs does not hold itself out as providing professional services requiring specific licensing or certification in any jurisdiction through any of its Services. Any Consulting Services provided are informational and educational in nature and do not constitute professional engineering, legal, regulatory, medical, or other licensed professional services. Users requiring such professional services should engage appropriately licensed professionals.

13. Confidential Information
For the purposes of these Terms, “Confidential Information” shall mean all non-public information disclosed by RAQADocs to User, or vice versa, whether in written, oral, electronic, or other form and that: (i) the disclosing party designates as confidential at the time of disclosure to the receiving party; (ii) should reasonably be understood to be confidential given the nature of the information and the circumstances of disclosure; or (iii) pertains to the business operations, strategies, Services, Generative AI tools, or any other proprietary tools or processes of either party.

The receiving party agrees to: (a) maintain the confidentiality of the Confidential Information; (b) not use the Confidential Information for any purpose outside the scope of these Terms; and (c) not disclose the Confidential Information to any third party, except as may be necessary and required in the course of performing its obligations under these Terms and subject to the same level of confidentiality care. Notwithstanding the foregoing, Confidential Information does not include information that: (1) is or becomes publicly available without breach of these Terms by the receiving party; (2) was known to the receiving party prior to its disclosure by the disclosing party without breach of any obligation owed to the disclosing party; (3) is received from a third party without breach of any obligation of confidentiality; or (4) is independently developed by the receiving party without use of or reference to the disclosing party’s Confidential Information.

The obligations of confidentiality shall survive the termination or expiration of these Terms for a period of five (5) years.

14. Relationship of the Parties
The relationship between RAQADocs and User under these Terms is that of independent contractors. Neither party is an agent, representative, partner, joint venturer, or employee of the other party. Neither party shall have any authority to make any agreements or commitments on behalf of the other party without prior written consent. These Terms do not create an exclusive relationship between the parties; RAQADocs is free to engage with other Users and offer similar services to others. User acknowledges that RAQADocs may use Generative AI tools and other technologies in delivering the Services, which shall not affect the independent contractor status of RAQADocs.

15. Conflict Between Provisions
In the event of any inconsistency or conflict between the provisions of these Terms and the terms of any Statement of Work (SOW), the terms of the SOW shall prevail. This precedence applies to all aspects of the Services provided under these Terms, ensuring that the specific details and requirements outlined in the SOW take precedence over the terms outlined herein.

16. Term and Termination
These Terms shall commence when you first access or use any Services and shall continue in effect until terminated. You may stop using the Website Services at any time.

For Consulting Services, either party may terminate with or without cause upon seven (7) days written notice, or immediately in case of material breach. RAQADocs may terminate or suspend your access to any Services immediately, with or without cause and with or without notice, for any reason including if RAQADocs reasonably believes you have violated these Terms.

Upon termination of any Services for any reason, all rights and obligations of the parties under these Terms shall cease, except for any rights or obligations that by their nature should survive termination, including but not limited to confidentiality obligations, payment obligations, and completed deliverables. User must cease all use of the Services and any Generative AI tools provided by RAQADocs and return or destroy all copies of Confidential Information in their possession or control.

17. Indemnification
User agrees to promptly indemnify, defend, and hold harmless RAQADocs, its partners, officers, directors, employees, agents, licensors, and suppliers (collectively, the “Indemnified Parties”) from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from: (a) any violation of these Terms; (b) any activity related to use of any Services (including negligent or wrongful conduct) by User or any other person accessing Services using User’s account; (c) User’s use, implementation, or modification of any templates, documents, recommendations, or deliverables provided through any Services; (d) any regulatory violations, compliance failures, or professional liability claims arising from User’s business operations, products, or services, including but not limited to claims related to medical device regulations, quality system requirements, or product liability; (e) any third-party claims alleging that User’s products, services, or operations violate any law, regulation, or third-party rights; and (f) any claims arising from User’s failure to obtain qualified legal or regulatory counsel as recommended in these Terms. RAQADocs agrees to promptly indemnify, defend, and hold harmless User from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from: (i) any material breach of these Terms by RAQADocs; (ii) any gross negligence or willful misconduct by RAQADocs in providing the Services; and (iii) any third-party claims alleging that RAQADocs’ deliverables or Services infringe third-party intellectual property rights, provided such claims do not arise from User’s modifications or misuse of the deliverables.
RAQADocs agrees to promptly indemnify, defend, and hold harmless User from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from: (i) any material breach of these Terms by RAQADocs; (ii) any gross negligence or willful misconduct by RAQADocs in providing the Services; and (iii) any third-party claims alleging that RAQADocs’ deliverables or Services infringe third-party intellectual property rights.
This indemnification obligation will survive the termination of the use of the Services by User.

18. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL RAQADOCS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES (EVEN IF RAQADOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM: (i) THE USE OR THE INABILITY TO USE WEBSITE SERVICES; (ii) THE COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES RESULTING FROM ANY GOODS, DATA, INFORMATION, OR SERVICES PURCHASED OR OBTAINED OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM WEBSITE SERVICES; (iii) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR TRANSMISSIONS OR DATA THROUGH WEBSITE SERVICES; (iv) STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON WEBSITE SERVICES; OR (v) ANY OTHER MATTER RELATING TO WEBSITE SERVICES. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, EACH PARTY’S LIABILITY TO THE OTHER PARTY FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS (FOR ANY CAUSE WHATSOEVER AND REGARDLESS OF THE FORM OF THE ACTION), WILL AT ALL TIMES BE LIMITED TO THE GREATER OF ONE THOUSAND DOLLARS ($1,000) OR THE AMOUNT PAID UNDER THESE TERMS IN THE 3 MONTHS PRIOR TO THE ACTION GIVING RISE TO LIABILITY, EXCEPT THAT THIS CAP SHALL NOT APPLY TO: (A) EITHER PARTY’S INDEMNIFICATION OBLIGATIONS; (B) BREACHES OF CONFIDENTIALITY; (C) VIOLATIONS OF INTELLECTUAL PROPERTY RIGHTS; (D) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; OR (E) FRAUD. THE FOREGOING LIMITATIONS WILL APPLY EVEN IF THE ABOVE STATED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

19. Deliverables
RAQADocs agrees to deliver the Services as described in the SOW or as otherwise agreed upon, which may include, but are not limited to, the development, creation, or provision of documents, analyses, Generative AI tools outputs, or other materials (collectively, “Deliverables”) specifically designed for and requested by User. RAQADocs hereby grants to User a non-exclusive, perpetual license to use the Deliverables created specifically for User under these Terms, including any copyrights, patents, trademarks, or other intellectual property rights associated with the Deliverables, subject to the terms and conditions herein and any applicable laws.

RAQADocs will use reasonable efforts to ensure that the Deliverables are provided in a professional and workmanlike manner, consistent with industry standards. User acknowledges that RAQADocs retains the right to use and distribute Generative AI tools, methodologies, techniques, and general knowledge that are not specific to the Deliverables or Confidential Information of User, for any purpose, including but not limited to, developing and improving RAQADocs’ Services and creating generic templates or frameworks.

All Deliverables shall be deemed accepted by User upon delivery, unless User notifies RAQADocs in writing of any material deficiencies within ten (10) business days of receipt. Minor deficiencies shall not be grounds for rejection of Deliverables. RAQADocs agrees to correct any such deficiencies as soon as reasonably practicable. User’s rejection must specify the deficiencies with reasonable particularity. Deficiencies that do not materially impair the functionality or usability of the Deliverables shall not be grounds for complete rejection, but RAQADocs shall correct such deficiencies within a reasonable timeframe. Out-of-Pocket Expenses incurred in the production of Deliverables shall be reimbursed by User, provided such expenses are pre-approved by User in writing.

20. Severability; No Waiver; Headings
If any provision of these Terms is held to be invalid, illegal, or unenforceable in any respect under any applicable law or ruled by any court, such invalidity, illegality, or unenforceability will not affect any other provision of these Terms, but these Terms will be reformed, construed, and enforced as if such invalid, illegal, or unenforceable provision had never been contained herein.

Furthermore, if any provision of these Terms is deemed unenforceable due to its scope or breadth, such provision shall be enforced to the maximum extent permissible under the law, and the parties hereby agree that the court should modify the invalid, illegal, or unenforceable provision to reflect the original intent of the parties as closely as possible in order that the transactions contemplated hereby are consummated as originally contemplated to the greatest extent possible.

21. Survival
The obligations and duties under the sections titled “Confidentiality,” “Indemnification,” “Limitation of Liability,” and any other provisions which by their nature should survive, will remain in effect after the termination or expiration of these Terms. This includes, but is not limited to, obligations related to the protection and non-disclosure of Confidential Information, the defense and indemnification of the Indemnified Parties, and limitations on liability regarding the Services, Deliverables, and use of Generative AI tools provided under these Terms.

Such survival ensures the continued protection of each party’s rights and the ongoing responsibilities regarding Confidential Information, indemnification, and limitations on liability that may arise out of or relate to the actions or omissions under these Terms, regardless of its termination or expiration.

22. Arbitration and Class Waiver
Any dispute arising out of or relating to these Terms shall be subject to binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, except that: (a) either party may seek injunctive or equitable relief in court for breach of confidentiality or intellectual property rights; (b) disputes involving less than $10,000 may be pursued in small claims court; and (c) consumers may retain rights under applicable consumer protection laws that cannot be waived. Each party shall bear its own costs and attorneys’ fees, and the parties shall share equally the arbitrator’s fees and administrative costs unless the arbitrator determines otherwise based on the merits. The arbitration shall take place in the state where RAQADocs’ principal place of business is located or via video conference by mutual agreement. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

23. Updates to Terms
RAQADocs reserves the right, at its sole discretion, to modify or replace these Terms of Service with 30 days prior written notice to User. When we make material changes, we will post the updated terms on our website. The date of the last revision will be indicated at the top of the Terms of Service. Material changes will not apply retroactively to services already purchased or contracts already executed. Your continued use of the Services after the 30-day notice period constitutes acceptance of those changes. If you do not agree to the modified terms, you must discontinue use of the Services.

By using the Services, you acknowledge and agree that it is your responsibility to review the Terms of Service periodically and to be aware of any modifications. Material modifications to the Terms of Service will be effective 30 days after notice is provided as described in Section 23. Non-material modifications (such as corrections of typographical errors or clarifications that do not affect substantive rights) may be effective immediately upon posting. If you disagree with material revisions, you must cease using the Services before the effective date of such revisions.

24. Amendments
We reserve the right to modify, amend, or update these Terms of Service at any time. We will provide notice of material changes by posting the updated terms on this website with a clear indication that changes have been made and the effective date of such changes. Your continued use of our Services following the posting of the updated terms constitutes acceptance of those changes. For significant modifications that materially affect your rights or obligations, we may provide additional notice via email to registered users where feasible. 

25. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of California, without regard to its conflict of laws principles. For any matters not subject to arbitration under Section 22, any disputes arising under or in connection with these Terms shall be subject to the jurisdiction of the state and federal courts located in California, and both parties consent to the jurisdiction of such courts and waive any objection to venue therein.

26. Contact Information

If you have any questions about these Terms, please contact us at:
Email: [email protected]